Salon Policies
Children:
We welcome children as clients, but for the safety of the little ones, as well as everyone else, we cannot accommodate them as guests. Please keep this in mind when booking your appointments.
Late Policy:
Clients who are running 10-15 minutes late should call the stylist or salon directly. After this window of time, the appointment will need to be rescheduled.
Cancellation policy:
Your appointments are very important to the stylists at The Collab Salon, it is reserved especially for you. We understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 24-hours’ notice for cancellations.
Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and guests on our waiting list miss the opportunity to receive services.
A fee For any missed appointments will be charged at 50% of the scheduled service price.
The Collab Salon and it’s stylist reserve the right to refuse services.
The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our stylist's schedules filled, thus better serving everyone.
Satisfaction:
We can’t fix what we might not know is broken, it is our job to provide amazing hair services. Please feel comfortable enough to let your stylist know if anything may need to be changed.
Thank you for booking!
The Collab Salon’s policies are presented and provided in the best quality and tradition of excellent service for our established and future clientele. Thank you for viewing and supporting our policies and criteria.
We can’t wait for you to come in and relax with us.
Love,
The Collab Salon